Thank you for visiting www.londonshoeshine.com (hereinafter referred to as “the site”). Please read the following information carefully before using the site. The use of and access to the site are governed by these legal Terms and Conditions.
Your use of the site is subject to the following Terms and Conditions. The fact of using the site implies that you agree to comply with and be bound by these Terms & Conditions, the confidentiality rules and online selling conditions when you make a purchase.
London Shoeshine Ltd from time to may modify or make changes to these Terms and Conditions at its complete discretion. The fact of using the site after said modifications implies that you agree to comply with and be bound by these modified Terms and Conditions.
Please read the Terms and Conditions regularly. If you do not agree to any of the Terms and Conditions or modified Terms and Conditions, then you must stop using the site immediately.
REGISTRATION AND ELIGIBILITY
The purchase of products through London Shoeshine is strictly limited to parties who can lawfully enter into and form contracts on the Site in accordance with English law. In order to make purchases through the site, you will be asked to register and provide your true personal details. Customers must provide their real name, phone number, e-mail address and other requested information as indicated.
When ordering items, you will be required to provide payment details and you must represent and warrant that the payment details you provide on ordering are both valid and correct and you confirm that you are the person referred to in the Billing information provided.
The site is available only to individuals and others who meet these terms and conditions, who have been issued a valid credit card by a bank, whose applications are acceptable to London Shoeshine and who have authorised London Shoeshine to process a charge to their credit card in the amount of the total purchase price for the goods which they purchase.
Purchases made on the site are for the personal or gift use of the buyer only and are not to be used for re-sale, commercial purposes or any other commercial benefit. London Shoeshine reserves the right to restrict or question multiple quantities of an item being shipped to any one customer or postal address.
Please note that by making an offer to purchase goods from the site, you expressly authorise London Shoeshine to perform credit checks and, where London Shoeshine feels necessary, to transmit or to obtain information (including any updated information) about you to or from third parties from time to time, including but not limited to your credit-card number or credit reports (including credit reports for your spouse if you reside in a community property jurisdiction), to authenticate your identity, to validate your credit card, to obtain an initial credit card authorisation and to authorise individual purchase transactions.
ADVANCE PURCHASES AND ORDERS
All orders are subject to acceptance stated above and availability of stock.
London Shoeshine offers products for sale that are in stock and available for dispatch from our address. However we may occasionally be waiting for certain products on the site to be hand made for stock. Please note some items are held in stock but some are made to order. Consequently you may from time to time be given the possibility of making an Advance Payment/Order for certain items in which case you are able to make an Advance Purchase/Order. This will ensure that you receive this item when it has been made.
Your rights regarding Advance Purchase/order are the same as those for any other purchase at London Shoeshine.
Please note items received into stock may be pre-allocated to satisfy Advance Payment orders. Customers making Advance Payments will receive items in priority to customers on the Waiting List or customers ordering through the Site for immediate delivery.
Please be aware that we may be unable to deliver selected Advance Payment merchandise due to production problems or quality check issues identified when we receive an order into stock. In these circumstances we will notify you by email and refund the Advance Payment to your credit card within thirty days of being advised that merchandise has become unavailable.
If you have registered your email address for notification of the arrival of a specific product featured on our website, we will attempt to notify you by email within 48 hours of the product becoming available on the site. Please note that on occasion certain products that are in particularly high demand and may sell out during this period.
Prices shown on the site are in GBP and are fully inclusive unless an alternative country has been selected by the customer, as indicated in the middle of the shopping page.
The GBP price of a product displayed on the website at the time the order is accepted will be honoured. If you are buying from outside the UK, you will be responsible for any duties levied by the country or authority to which you have specified delivery. You will also incur carriage costs. The final price for overseas customers will be calculated in accordance with the applicable exchange rate on the day your credit card company processes the transaction.
ACCEPTANCE OF YOUR ORDER
Once you have made your choice and your order has been placed, you will receive an email acknowledging the details of your order. This email is an acceptance of your order completion and the contract between you and London Shoeshine will be perfected when we despatch the goods to you. The sale contract is therefore concluded in London, England and the language of the contract is English.
We reserve the right not to accept your order in the event, for example, that we are unable to obtain authorisation for payment, that shipping restrictions apply to a particular item, that the item ordered is out of stock or does not satisfy our quality control standards and is withdrawn, or that you do not meet the eligibility criteria set-out above.
Furthermore, we may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing goods from the site whether or not the goods have been sold; removing, screening or editing any materials or content on the site; refusing to process a transaction or unwinding or suspending any transaction after processing has begun.
TRANSFER OF OWNERSHIP & INSURANCE
London Shoeshine insures each purchase during the time it is in transit until it is delivered to you. You will be asked to sign for any goods delivered at which point responsibility for your purchased goods passes to you.
CHECKING YOUR ORDER
You can check the current status of your order by signing into your account and selecting ORDER STATUS. Simply type in your unique order number we would have emailed to you, and we will track your order/shipment for you.
CANCELLATION & RETURNS
Whilst we hope that you will love your London Shoeshine product, items can be returned or exchanged within 28-days from the date of delivery and so long as they are unworn, undamaged and in the original saleable condition as when purchased. A full refund will be issued to the original form of tender within 14 days once the item is returned to London Shoeshine and your shipping charges are fully refundable by request.
It is important to note that in the case of a purchase of a bespoke piece of jewellery or items that have been personalize, we may not be able to accept a return. We will always notify you when we cannot honour our returns policy before shipping out the products to you and ask you to accept the revised terms and conditions.
You acknowledge and agree that all copyright, designs, trademarks and all other intellectual property and material rights, all brand names, names of lines, designs, models of items, that appear on the website or in the domain name, are the exclusive property of London Shoeshine.
All intellectual property rights associated with items created in association with the’ custom made’ or ‘bespoke’ options are and will remain the property of London Shoeshine. Any utilisation, reproduction, even partial of the designs, models, brand names, and names of lines is totally prohibited.
You are permitted to use the Content only as expressly authorised by London Shoeshine. Any reproduction or redistribution of the above listed Content is prohibited and may result in civil and criminal penalties. Violators will be prosecuted to the fullest extent permissible under applicable law. Without limiting the foregoing, copying and use of the above listed materials to any other server, location or support for publication, reproduction.
In addition to the intellectual property rights mentioned above, Content is defined as any graphics, photographs, including all image rights, sounds, music, video, audio or text on this Site. London Shoeshine tries to ensure that the information on this site is accurate and complete. London Shoeshine does not warrant or represent that the site’s Content is accurate, error-free or reliable or that your use of London Shoeshine’s Content will not infringe rights of third parties. Your use of the site is at your own risk. London Shoeshine does not warrant that the functional aspects of the site or London Shoeshine’s Content will be error free or that the site, Content or the server that make it available for use are free of viruses or other harmful components. If your use of this site, or London Shoeshine’s Content results in the need for servicing or replacing property, material, equipment or data, London Shoeshine is not responsible for those costs.
London Shoeshine and its suppliers make no warranties about London Shoeshine Content, software text, downloads, graphics, and links, or about results to be obtained from using the site. You bear the entire risk of the completeness, accuracy or usefulness of any Content found on this Site. London Shoeshine reserves the right to withdraw, temporarily or permanently, any Content from this Site at any time and for any reason. Removal may be immediate and without notice. You confirm that London Shoeshine is not liable to you or any third party for any such withdrawal.
We may include hyperlinks on this Site to other websites or resources operated by parties other than London Shoeshine, including other stockists and advertisers. London Shoeshine has not reviewed all of the sites linked to this site and is not responsible for the content or accuracy of any off-site pages nor are we responsible for the availability of such external websites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external websites or resources.
NO COMMERCIAL USE
The London Shoeshine site is for your personal, non-commercial use only. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, commercially exploit, create derivative works from, transfer, or sell any Content, software, products, or services contained within the site. You may not use this Site, or any of its Content, to further any commercial purpose, including any advertising or advertising revenue generation activity on your own site.
GENERAL INFORMATION AND YOUR ACTIVITY
You use the London Shoeshine site at your sole risk. You agree that you will be personally responsible for your use of this site and for all of your communication and activity on this site. We reserve the right to deny you access to this site, or any part of this site, at any time without notice. If we determine, in our sole discretion, that you engaged in prohibited activities, were not respectful of other users, or otherwise violated the Terms and Conditions, we may deny you access to this site on a temporary or permanent basis and any decision to do so is final.
While London Shoeshine will use reasonable endeavours to verify the accuracy of any information it places on the site, it makes no warranties, whether express or implied in relation to its accuracy.
This site is provided on an “as is” and “as available” basis without any representation or endorsement made and we make no warranties of any kind, whether express or implied, in relation to the site, or any transaction that may be conducted on or through this site including but not limited to, implied warranties of non-infringement, compatibility, security, accuracy, conditions of completeness, or any implied warranty arising from course of dealing or usage or trade.
We make no warranty that this site will meet your requirements or will be uninterrupted, timely, secure or error-free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the materials. We will not be responsible or liable to you for any loss of Content or material uploaded or transmitted through this site.
To the fullest extent permissible under applicable law, we disclaim any and all warranties of any kind, whether express or implied, in relation to the products available through this site including but not limited to, implied warranties of satisfactory quality and fitness for a particular purpose. Nothing in these Terms or Conditions will affect your rights as a consumer under the English law.
You acknowledge that we cannot guarantee and therefore shall not be in any way responsible for the security or privacy of this Site and any information provided to or taken from this site by you.
You agree that London Shoeshine will not be liable in contract (including, without limitation, negligence), pre-contract or other representations (other than fraudulent misrepresentations) or otherwise out of or in connection with this contract, for any economic losses (including without limitation, loss of revenues, profits, contracts, business or anticipated savings), any loss of goodwill or reputation, or any special or indirect or consequential losses in any case whether or not such losses were incurred by that party arising out of or in connection with the provisions of any matter under the Terms and Conditions.
At our request, you agree fully to defend, indemnify and hold harmless London Shoeshine immediately on demand, its officers, directors, agents, affiliates, licensors, and suppliers, from and against all liabilities, claims, expenses, damages and losses, including legal fees, arising from any breach of the Terms and Conditions by you or any other liabilities arising out of your use of this site, or the use by any other persons accessing this site using your internet account. We reserve the right, at our own expense, to assume the exclusive defence and control of any matter otherwise subject to indemnification by you hereunder.
You acknowledge and agree that no joint venture, partnership, employment, or agency relationship exists between you and London Shoeshine as a result of the Terms and Conditions or your use of this site. You agree that you may not and will not hold yourself out as a representative, agent, or employee of London Shoeshine, and we shall not be liable for any representation, act, or omission on your part.
The Terms and Conditions (as amended from time to time) constitutes the entire agreement between you and London Shoeshine regarding your use of the site, and supersedes any other agreement or understanding, arrangements, undertaking or proposal, written or oral, between you and London Shoeshine in relation to such matters. In the event any other rules, code of conduct, or other matter posted on this site conflicts with the terms of the Terms and Conditions, the Terms and Conditions shall govern. No oral explanation or oral information given by any party shall alter the interpretation of the Terms and Conditions.
These Terms and Conditions have been written in English and are governed by English Law. British Courts shall adjudicate any dispute.